En la Semana del Seguro 2011 he presentado una breve ponencia hablando de la importancia del teléfono, Internet y otros canales en la gestión del cliente en la industria aseguradora. Comparto con vosotros esta presentación.
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I'm at Patacón Pisao in Madrid swarmapp.com/c/0W9MAgZQk0w
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